Welcome to Pro Stainless Steel. By accessing or using our website (prostainlesssteel.co.ke), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

Pro Stainless Steel provides stainless steel products, fabrication services, and related solutions. These Terms govern your use of our website and services.

By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

2. Products and Services

We offer a range of stainless steel products including:

  • Kitchen equipment
  • Railings and balustrades
  • Fabrication and installation services

All product descriptions, images, and prices are subject to change without notice. We strive for accuracy but do not guarantee that all information is error-free.

3. Orders and Payments

  • Orders can be placed through our website, phone, or email.
  • Payment terms will be agreed upon before order confirmation.
  • We reserve the right to decline or cancel any order at our discretion.
  • Prices may vary depending on customization, materials, and location.

4. Delivery and Installation

  • Delivery timelines will be communicated upon order confirmation.
  • Delays may occur due to unforeseen circumstances.
  • Installation services are provided where applicable and agreed upon.
  • Customers must ensure site readiness before installation.

5. Returns and Refunds

  • Returns are only accepted for defective or incorrect items.
  • Custom-made products are non-refundable unless defective.
  • Refunds, if applicable, will be processed after inspection.

6. Warranty

We provide a limited warranty on selected products and services:

  • Covers manufacturing defects only
  • Does not cover misuse, improper handling, or normal wear and tear
  • Warranty duration varies depending on the product

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Pro Stainless Steel and is protected by applicable copyright laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

Pro Stainless Steel shall not be liable for:

  • Indirect or consequential damages
  • Loss of business, profits, or data
  • Delays caused by external factors beyond our control

Use of our products and services is at your own risk.

9. User Responsibilities

By using our website, you agree:

  • Not to misuse or interfere with the website
  • Not to provide false or misleading information
  • To comply with all applicable laws and regulations

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your information.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

12. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.

13. Contact Information

For any questions or inquiries, please contact us:

Pro Stainless Steel
📞 Phone: 0799024539
📧 Email: info@prostainlesssteel.co.ke
🌐 Website: prostainlesssteel.co.ke